Possible delays in treating your request

Openness, transparency and accountability are guiding principles of the Government of Canada. However, our ability to respond to requests within the timelines mandated by the Access to Information Act and the Privacy Act may be affected by the exceptional measures put in place to curb the spread of the novel coronavirus (COVID-19) and protect the health and safety of Canadians.

Access to information and personal information requests received from the public continue to be important to us. We will continue to make reasonable efforts to respond to requests, in accordance with operational realities. Thank you in advance for your patience and understanding during this period as we all navigate these unprecedented challenges.

Both the Access to Information Act and the Privacy Act came into force on July 1, 1983.

The Access to Information Act gives every Canadian citizen, permanent resident, individual or corporation present in Canada the right to request access to records that are under the control of federal government institutions regardless of their format.

The purpose of the Privacy Act is to protect the privacy of individuals with respect to their personal information and, so, governs the federal government’s collection, retention, use and disclosure of that information. It also provides individuals (including those in Canada who are not permanent residents or citizens) with a right of access to their personal information.

Each request submitted under the Access to Information Act must specify which of the following companies the request is to: Canada Development Investment Corporation, Canada Eldor Inc., Canada GEN Investment Corporation or Canada Hibernia Holding Corporation and be accompanied by a $5 application fee (cheque or money order) payable to the company concerned. This application fee entitles you to five hours of search and preparation. However, additional charges may be applied during the course of processing your request. These additional charges may be related to search, preparation, computer processing, photocopying, etc. as identified in the Access to Information Regulations.

Because of the costs associated with the processing of Access to Information Act requests, we strongly advise that you be as specific as possible when describing the records you want so that we may locate and process them as quickly as possible. A cost-effective request is focused on specific records, e.g., a memorandum or a briefing note on a given topic, that was generated within a given time period.

The cost and time of processing a request can be significantly reduced by eliminating some or all of the following records from the ambit of your request:

  • draft documents;
  • duplicates;
  • e-mails;
  • English documents if they exist in a French format or French documents
    if they exist in an English format;
  • documents which originate from another government institution; and
  • portions of documents that have no relevancy to the subject of the request.

There are no fees associated with submitting a request under the Privacy Act.


To send a formal request, mail your Access to Information Request Form (Access to Information Act), along with the $5.00 application fee or Personal Information Request Form(Privacy Act) to the Access to Information and Privacy Coordinator:

1240 Bay Street, Suite 302
Toronto, Ontario M5R 2A7
Direct Line: (416) 966-3022
Fax: (416) 966-5485
Email: atip-aiprp@cdev.gc.ca

Date modified: 2020-03-23